June Emerson Wind Music Terms and Conditions
Statutory Rights
Nothing in these Terms and Conditions shall affect your statutory rights under the
law of England.
Privacy Policy
When placing an order with June Emerson Wind Music, we need to collect certain information
to be able to process your order. This information is stored lawfully and in accordance
with the relevant data protection acts. All information held on our system is password
protected, and protected through SSL 128bit technology encryption. We do not use
any information given for marketing purposes without your consent. If you are concerned
about giving any personal details please contact us at
sales@JuneEmerson.co.uk We will not share any of your personal information
with outside parties except to the extent necessary to complete your order. From
time to time we would like to email you to keep you up to date with any offers or
information. We may email you about discounts, promotions and new products. If you
decide that you wish not to receive such information contact us at
sales@JuneEmerson.co.uk
Prices
Prices and the availability of items are subject to change without notice. We at
June Emerson Wind Music make every effort to ensure that all prices and technical
information is correct. In the unlikely event of an error, we cannot be held responsible
for any inaccuracies at any time. If there is any price increase caused by an error
on your order, we will notify you before processing your order. All product prices
include VAT where applicable. We are required by law to collect VAT at UK rates
on orders despatched to countries within the European Union. N.B.
The prices published on the June Emerson Wind Music website (www.JuneEmerson.co.uk) apply only to orders placed over
the Internet. These prices may vary when purchased using other methods.
Payment
You can pay for your purchases either by credit or debit card, by requesting a Pro
Forma (pre-payment) invoice, or by placing the goods on your June Emerson Wind Music
credit account, if you have one. Credit accounts are normally only given to regular
customers who represent companies and institutions such as shops, schools, colleges
and Education Authorities. For details, please contact us;
sales@JuneEmerson.co.uk All orders placed on our website are accepted at
our discretion; in some instances where the value is high we may ask for proof of
identity to be faxed through or cash to be paid direct into our account. If you
choose to pay by credit / debit card then the details of your card number will be
securely encrypted before they are transmitted over the internet or stored on our
computers. This makes your card details completely undecipherable by anyone except
us. We accept payment by Visa, Delta, Switch, MasterCard and Solo cards provided
that they are not swipe only. Cards are not charged until the goods are ready for
despatch and your order has been checked. In the event of a payment problem, if
no attempt has been made by the customer to resolve the problem, we reserve the
right to cancel the order after 7 days.
Title to Goods
Goods supplied by us remain our property until those goods have been paid for in
full. If payment is declined by your card issuer, you will be contacted. In the
event of the customer's insolvency June Emerson Wind Music reserves the right to
reclaim goods for which full payment has not been made.
Deliveries
We endeavour to dispatch all orders which are in stock on the day the order has
been placed. If you need delivery by a certain time please state this clearly on
your order and we will do our best to oblige.
For Royal Mail Special Delivery, Parcelforce and other courier shipments, a signature
may be required upon delivery to your address. You are responsible for your order
once the package arrives at the supplied delivery address. We cannot be held responsible
if the package(s) goes missing once delivered. If any goods are received faulty
or damaged on receipt, you must notify us within 7 days of receiving them (via email
or telephone) quoting your order reference. We cannot be held responsible for goods
that do not arrive with the customer due to errors made by the customer when entering
their address details. Please ensure that you check all your details before confirming
your order. For more information on deliveries, please click here.
Orders and Stock Availability
All items offered on our website are subject to availability. If you do order an
item and it is out of stock we will endeavour to notify you within 1 working day
of your order being placed. We usually expect back-ordered items to arrive within
approximately 7-10 days, but we will let you know if we know of any reason they
may be delayed for longer. We will keep items on back order for you unless you contact
us to cancel your order. We do select orders at random for security checks to help
protect both you and us. We may request that you provide us with proof of address
and /or proof of identification before your order can be processed. When this happens
we will contact you to request the information required. When you pay for your order
by credit or debit card we carry out checks or "authorisations" with the card issuer
for security reasons. Should any problems occur with the authorisation of your card
we will contact you with further details. Fraud: In order to maintain
customer security we carry out both manual and electronic security checking on all
orders - in certain circumstances it may be necessary to contact you for further
information. Note that your I.P address will be taken on any order, which is for
security reasons and will help protect against fraudulent activity. We reserve the
right to cancel accounts and / or block incoming emails from any nuisance or suspected
fraudulent activity.
Website Accuracy
All pictures on our website are the best indication we can give of the original
item and are for illustration purposes only. From time to time the manufacturer
may make small changes to the design / specification of a product. For this reason,
specifications and/or colours of products may change without prior notice. Products,
prices and offers are only valid at the time they are published on our website.
Security
We realise that the internet is based on trust, so we make security our number one
priority. Your credit card details are sent to our secure servers
when the order is processed. At no point are your credit card details sent over
an unsecured connection.
Complaints
If you have any complaint about our service, please contact us. We will treat your complaint fairly and confidentially, and we will
endeavour to respond to all complaints within five working days.
Copyright
The web site design, underlying source code and software (including applets) are the copyright
of One Degree Consulting Ltd. All text, graphics, the selection and arrangement
thereof, and all software compilations and all other material on this website are the
copyright of June Emerson Wind Music, or their content and technology providers. All
rights reserved. Permission is granted to copy and print portions of this website
for the sole purpose of placing an order with June Emerson Wind Music. Any other
use of materials on this website without the prior written permission of June Emerson
Wind Music is strictly prohibited.
Governing Law
Your use of the June Emerson Wind Music website and the purchase of any products
using the June Emerson Wind Music website will be governed by English Law and will
be deemed to have occurred in the United Kingdom.
Disclaimer
TO THE FULLEST EXTENT PERMITTED AT LAW, JUNE EMERSON WIND MUSIC IS PROVIDING THIS
WEBSITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS
ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS WEBSITE OR
ITS CONTENTS INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. IN ADDITION, JUNE EMERSON WIND MUSIC DOES NOT REPRESENT
OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEBSITE IS ACCURATE, COMPLETE
OR CURRENT. Price and availability information is subject to change without notice.
Except as specifically stated on this website, to the fullest extent permitted
at law, neither June Emerson Wind Music nor any of its affiliates, directors, employees
or other representatives will be liable for damages arising out of or in connection
with the use of this website. This is a comprehensive limitation of liability that
applies to all damages of any kind, including (without limitation) compensatory,
direct, indirect or consequential damages, loss of data, income or profit, loss
of or damage to property and claims of third parties.